Pixels and Code is a web agency run by me, Bob Sawyer, in Duluth, Georgia. I have been building web sites of one kind or another since 1998, and in 2008 I started Pixels and Code to satisfy my desire to build and create things, and help my clients realize their business goals along the way.
Do you use pre-built themes? — As a general rule, I prefer not to use pre-built themes — but there are exceptions. If you opt for a custom theme, your site will be designed to your specifications.
Can you give me an up-front cost? — There are too many factors that go into site design and development to give an accurate up-front cost. Please contact me for a quote.
Do you use a particular content management system? — I specialize in WordPress site development.
Is the work done upfront transferable and useful to another content management system? — Only another WordPress installation.
Do you only work with WordPress? — I am also well-versed with the Shopify e-commerce platform.
Does it cost more to have the site responsive, to look better on mobile devices? — No. I build all sites with a mobile-first methodology. Your site will look great on mobile, or on a desktop, right out of the box.
Is the upfront fee contingent on a monthly maintenance fee? — No.
What’s the monthly maintenance fee? — No monthly maintenance fee. If your site is hosted on my server, the hosting fee depends on package chosen. Additional maintenance/design work is billed at an hourly rate.
Is there a contract? — Not for hosting. Hosting charges renew month-to-month. There are, of course, the standard contracts and agreements one might expect from doing business with a service provider.
What services are included in the monthly maintenance fee? — Routine server maintenance, setup/maintenance of email accounts, and other server-side services are included in the hosting fee. Design, front-end site maintenance (adding pages, plug-ins, configuring new options, posting articles, etc.) are billed at an hourly rate.
Is there an a la carte option? — Depends on the option. I am happy to discuss and come to an agreement on whatever you need.
What if any services would I need to get now or in the future from other vendors to have a site that allows us to keep our site up? — I don’t believe in controlling your company. I have my own business to worry about! Whether you host with me or on another web host’s server, your account and your site are yours. If you want to leave (with appropriate notice, of course), I’ll assist you in packaging everything up so you can transfer it to another host. I’m not interested in holding your site hostage or forcing you to do business with me. Of course, I would prefer that you stay with me! But your happiness is my top priority.
